FAQ – Time Square
  100% CERTIFIED AUTHENTIC
Unit 1B27, 7215 Goreway Dr. Mississauga ON L4T 2T9 Canada 1 647 636 8575

ANSWERS TO YOUR QUESTIONS

Shopping Information

How can I purchase a watch?

You can buy from our retail store or online go to thewebsite “Timessquarewatches.com”

What is your return policy?

We offer 5-day return with “no question asked” if the watch is returned in its original, selling condition. Watches that have been worn, altered or damaged will not be accepted for a refund.

What is your policy for international orders?

Coming Soon!

Is your site secure?

We consider our clients privacy very seriously, and do not share any of their information with third parties “No Exceptions”.

Payment Information

What are my payment options and how is the payment confirmed?

For website purchases, we require your agreement to provide us a valid mode of payment. Please note each transaction’s final payable amount would include Taxes, Fees (including destination duties or other import fees) and Shipping Costs.

When you provide a payment instrument (wire transfer, e-transfer via e-mail, credit card and Paypal) to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.

If you pay by credit card, we may obtain a pre-approval from the issuer of the card for an amount as high as the full price. If you cancel a transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.

What are my payment options and how is the payment confirmed?

We may cancel any transaction if we believe the transaction violates the aforementioned Terms & Conditions or the ones listed in our Terms & Conditions section on thewebsite, or if we believe doing so may prevent financial loss.

In order to prevent financial loss to you or to us, we may contact your funding instrument issuer, law enforcement, or affected third parties (including other users) and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.

In general, payments can be made through wire transfer, e-transfer via e-mail, credit cards andPaypal where available.

Do you provide warranty?

All branded watches (new) carryone-year manufacturer’s warranty. Also, some high-end used brands carry a limited warranty; please make an inquiry before buying.

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